Gresham, OR

Privacy Policy

Last updated: May 25, 2026

1. Introduction

Welcome to Try Local Gresham ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our platform.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Account credentials (managed through our authentication provider; we never see your password)
  • Business information and content you upload (for business owners)
  • Payment information (processed securely through Stripe — we never store your full card number)
  • Order, appointment, and transaction history
  • Delivery or pickup addresses you provide for an order
  • Reviews, ratings, and other content you choose to post
  • Push notification tokens, if you opt in to notifications

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and features used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Send marketing communications (with your consent)
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address fraud and security issues

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf. These currently include Stripe (payment processing and payouts), Google Firebase (authentication, database, and file storage), Vercel (hosting), Resend (email delivery), and PostHog, Google Analytics, and Sentry (analytics and error monitoring). Each processes only the data needed to provide its service.
  • Local Businesses: When you place an order, book an appointment, or request a quote, we share the details that business needs to fulfill it (your name, contact information, and order details).
  • Legal Requirements: When required by law, subpoena, or to protect our rights, users, or the public.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

5. Data Retention

We keep your personal information for as long as your account is active or as needed to provide our services. When you delete your account, we begin a 30-day grace period, after which your personal information is permanently deleted and associated records (such as past orders or reviews) are anonymized. We may retain certain information longer where required for legal, tax, accounting, or fraud-prevention purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Opt out of marketing communications

You can exercise most of these directly from your account settings — you can edit your profile, export your data, and delete your account at any time. For anything else, or if you are an Oregon resident exercising rights under the Oregon Consumer Privacy Act, contact us at the email below and we will respond within the timeframe required by law.

8. Cookies & Analytics

We use cookies and similar tracking technologies to collect and track information. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our platform.

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@try-local.com
Address: Gresham, Oregon